VoxBox: a Tangible Machine that Gathers Opinions from the Public at Events
Summary
VoxBox
VoxBox is a tangible system for gathering opinions on a range of topics in situ at an event through playful and engaging interaction
Aim
The aims of VoxBox is to design a more playful experience that gathers detailed feedback from the crowd at events such as festivals or fairs, by providing an engaging and playful tangible system that invites people to use it through its affordances.
Design Principles
focused on recreation events (festivals, fairs) and aimed to gather opinions on the 'feel good factor' of the events ex. Do people enjoy the event?
Encouraging Participation
For enhancing participation, the aim was to design a system that invited people to participate without focusing them or interrupting their event experience.
Also, VoxBox to be able to draw attention!
Each module - used a different input mechanism that people were familiar with such as 'sliders, buttons, knobs, and spinners'
Gathering Answers to Closed and Open Question
Problem with questions: lack of response to 'open' question. With playfulness, engagement, there is more willingness to answer the open questions.
Connecting Answers and Results
In other surveys, respondents often do not have access to the results of the surveys or are not informed. VoxBox however, made the result data visible to users in two ways. 1) on the website with the 'incentive balls' that have printed URL of the website. 2) On a set of visualization on the reverse side of the system.
Critiques
Voxbox gave me an insight to redefine the concept of 'interface'. Before reading this paper, I misunderstood 'interface' that I believed an interface is a mere way to visualize or specify one's ideas.(This is really a shame that I am in design major and have no understanding of basic concepts, though! Need studying.) Voxbox was in my opinion was great example that shows the core understanding of 'interface'. It shows that interface comes after, along with the idea of 'what people do and how people do'. The interface of Voxbox followed the path of what people do really carefully, in a super detailed way. 'It is not an easy process', I thought after following up the design process of VoxBox. Connecting to our team project, I realized that our team also need to reconsider whether there is unfamiliarity or stagnant parts of interface that people feels uncomfortable/or awkward during using our service.